filters
state:
Show
city:
Show
product:
Show
I need to pay a bill a bill because i been calling to pay it but no one answer the phone and i need to pay it today so can u help me so i can pay it so my insurance can go back on my truck so can yall put it back on taday once the payment is made and would i be able to...
Read more
#1022530
Reply to reviews
I've never in my life experienced horrible customer service like I have with GoAuto. I purchased a policy with them the beginning of this month, however the policy was cancelled the very next day. I'm very aware that there are fees and other expenses, but I know I...
Read more
1.0
#1014753
Reply to reviews
Their client ran a stop sign and hit me on my motorcycle. Took them a week to send adjuster, who was 3 hours late. Calls and says he's here. I go out and he has taken the cover off my bike and threw it in the back of his pick-up. The cover was inside out and was full...
Read more
I didn't like
  • Way they hadled the claim
#951604
Reply to reviews

Goauto Insurance - Cancel one of my policy and keep the other and make a paymen

Goauto Insurance
#1115172
5.0
Details
They say they are close
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy

Goauto Insurance - Need my policy number

Goauto Insurance
#1108323
Trying to get my policy number i took my card out my car by mistake
Comment
Show

Goauto Insurance - Very rude and unprofessional company

Goauto Insurance
#1108034
1.2
Details
I've been with insurance company for over a year and have paid up for a year ! Every time I've spoken with go auto they've been very rude and unhelpful! Will be switching my insurance company don't waste your time with them !
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Goauto Insurance - POOR SERVICE

Goauto Insurance
#1095582
1.0
Details
How is it i can not SPEAK to ANYONE to purchase insurane at 9p.m ..instead a recording tells me to vist the web...REALLYYY....guess i must call FLOW
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
To go auto is looking into a pass policy I had when my kids where in my household my son is incarcerated and have not live in my home in over 18 months but do visit from time to time and the Lafayette location is saying I have to put the grown up on my insurance when...
Read more
Anonymous
Thakill

GoAuto just did the same thing to me on 10/13/16. While visiting an office location to renew my auto insurance one of the agents took information while talking just general c...

5.0
#934378
Reply to reviews
I've been carless for 2 weeks now. Can't get anyone to talk to answer their phones. When they finally return my call, I get lied to. I was told I should have a check over a week ago. Now I can't get anyone to return my call. Apparently they've changed my adjusters...
Read more
New Roads, Louisiana
#924252
Reply to reviews
This company is ***. Already for the flood we as customers were going through enough but to be bamboozled by a company like this made me sick to my stomach. I faithfully paid my insurance every month (full coverage) and when i needed them where were they?? Well let me...
Read more
Anonymous
Anonymous

go auto sucks

1.0
#920113
Reply to reviews
I had an accident in April, here it is August and they still haven't paid my claim. UN-BE-FREAKIN-LIEVABLE. My Lienholder is still sending letters about payments. In the meantime they are destroying my credit. I saved 55 dolars a month...for this? I am RUNNING back to...
Read more
1.5
I didn't like
  • Way they handle claims
#902523
Reply to reviews
Yalls website exp date for yhe credit card does not go to 2025 and thats what my card exp is so i could make my payment by the last day due to me just getting paid n do Not want to be charged no additional ammount due to the website lacking ability to submit payments...
Read more
#885988
Reply to reviews
Great insurance thanks for sharing this ,http://www.insurancegala.com/hix-insurance/ i am totally agree with you and your insurance services, If you have not heard about the Hix insurance then for you today we will elaborate its Health Insurance Exchange Plan...
Read more
3.5
#873521
Reply to reviews
The worst decision ever was getting go auto insurance I got into 2 car accident that was not my fault they had the nerve to raise my insurance from $81 dollars to $202 dollars then had the nerve to send me a paper saying they will not renew my coverage and that I need...
Read more
1.0
#869648
Reply to reviews