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This company has very poor customer service. I called over the phone and changed my due date back in febuary. I was told that it was never even changed therefore i was late paying for the coverage. So i had to pay a reinstatement fee. On top of that the company...
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1.8
#854289
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Awful company and awful customer service. Don't use these people
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Anonymous
Anonymous

I hate the biased commercials and mini MO especially.Gotta middle class white woman in a brand new car with her little daughter in a car seat,scared out of her witts.Big black...

Central, Louisiana
#809465
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Information is always varied from rep to rep. DOUBLE charging for a renewal ( the EASIEST action for an insurance provider -- I know. I'm a licensed insurance agent) is nothing short of a SCAM. Being able to get a hold of a rep is near to impossible, and obtaining...
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Anonymous
Anonymous

Sounds like this placeneeds to be shut down. The sooner the better!!

1.1
Livonia, Louisiana
#797461
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Goauto Insurance - POOR SERVICE

Goauto Insurance
#1095582
1.0
Details
How is it i can not SPEAK to ANYONE to purchase insurane at 9p.m ..instead a recording tells me to vist the web...REALLYYY....guess i must call FLOW
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Additional Fees
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
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Value for money
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Goauto Insurance - Pissed
Goauto Insurance - Pissed
1/2

Goauto Insurance - Pissed

Goauto Insurance
#1084727
September 5 2017 I was under water in the flood couldn't call go Auto no emergency roadside assistance
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Goauto Insurance - Keys locked in csr

Goauto Insurance
#1057505
5.0
Details
My daughter accidently locked my keys in my car can someone please help me
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Goauto Insurance - I got into a car wreck on the Dune large Bridge

Goauto Insurance
#1041148
5.0
Details
All that I remember that happen is the caution lights from the bridge went from green to Yellow I was already passed it before you went to Yellow once I went through it went back to hurry and I end up on the other side of the bridge in the red that's all that I can remember
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Go Auto will collect but never pay. The is diobeyimg the Bi Laws in Louisiana.
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Anonymous
Anonymous

I would like to know more? Did you have an unpaid claim? Did it go to court? What bi-laws are you referring to? I have a claim of vandelism and it seems they are preparing the...

Anonymous
Anonymous

Do you know their commercial is imitating the Sandra Bland death! Why the *** would I want to get insurance from here. Bad move guys. Good way to start your business off. Raci...

1.0
#725762
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I needed to.cancel my.home insurance and update address on my auto insurance and left 3 messages at the GoInsurance regarding that, 2 of these messages were left with a receptionist who every time assured me that someone will contact me shortly. It has been over a week...
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Anonymous
Anonymous

I was contacted by my insurance agent and he apologized for the miscommunication. It looked like they didn't get my messages. Anyway, everything is sorted out now and they ass...

1.0
#679143
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I just for quote no respond and no quate yet no way that the way they respond.
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Anonymous
idac

Did you talk to them on the phone? if you requested quote the way you typed...they are probablly looking for a translater! You should be able to construct a sentenceAlso it ...

#514233
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Go auto will drop your insurance if you have over 3 not at fault wrecks . If you hit someone without insurance and Go Auto has to pay you, they will drop you cause their trying to make much money off you as possible . I have always been with Go Auto because of the low...
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Anonymous
Eglin

Go Auto dropped me after one accident. I was ticketed to be my fault however I paid insurance on time and before time. They are not reliable nor are there enough people to ...

Anonymous
Anonymous

Exaclty they dropped me for 2 accidents not my fault they are no good glad I'm not with them anymore I'm in New Orleans by the way

#395675
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On January 15 I was hit in the rear by a go auto client. So I contacted go auto adjuster Kenya Veal and she stated that she needed the police report before she can proceed to get me a rental. Ok fine. That Saturday they sent someone to look at the car, Monday I...
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Anonymous
Anonymous

Anyone who is injured by someone that is insured by To Go Auto Insurance make sure you get an attorney from the start. These are some unprofessional low budget individuals...

Anonymous
Anonymous

So her accident happen the 15th and by the 22nd your filing a complaint...really! Most companies are closed the weekend. Seems your lucky someone even came out om a saturday t...

#377945
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Completed online quote answering the questions accurately and honestly with assistance of (?). Went into office to confirm quote and the first thing they did was change information concerning accidents. I had answered the questions online and was completely honest as...
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Anonymous
Anonymous

Maybe you forgot about a claim and they only discovered it after running your license?

#372569
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From the minute my policy was handle over to total claims with Go Auto to a Katherine Picther, things went down hill...literally! This lady works for the finance companies of Louisiana. She makes the rules as she go along, depending on how she feels about you. They...
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Anonymous
Anonymous

How can I get more info on how this ended?

Jandre72636
Jandre72636

Since that time I have had the unfortunated pleasure of dealing with Go Auto. I didn\'t need insurance because I didn\'t have a car ( totalled) , so I being a genius decide to...

#307770
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