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Summary of Goauto Insurance Customer Service Calls

428 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
01:29 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Goauto Insurance to Ask about:

Payments and Charges:

  • “To pay bill”
  • “Trying to see when my payment is due”
  • “Bill”

Product/ Service:

  • “I paid my insurance already and I made a mistake a did bill atuo pay so I need the check that my bank sent check number 9010 to be stop and void”
  • “Broke down”
  • “Insurance”

Activation/ Cancellation:

  • “To cancel one of my policy”
  • “To make sure ThAt you see my renewal”
  • “About my policy being avoided being cancelled tonight”

Staff:

  • “Customer services is rude an I have no idea what’s going on with my claim”

Account:

  • “Cause i cant login to my account”

Refund:

  • “Refund of money”

Other:

  • “Why have my policy went up i need answers”
  • “Keys”
  • “For an update on my claim”

Goauto Insurance Rating Stats

1.8 out of 5 stars
based on 40 reviews
See all 94 reviews

Rating stats

  1. 26 reviews
  2. 5 reviews
  3. 3 reviews
  4. 2 reviews
  5. 4 reviews

About Goauto Insurance

Top 5 Goauto Insurance Services

Auto Insurance, Customer Care, Auto Claim

Top 5 Goauto Insurance Products

Website

Top 5 Dislikes about Goauto Insurance

Way they handle claims, Way they hadled the claim

Summary

GoAuto is an insurance company providing auto insurance policies with the headquarters based in Gretna, LA. The company claims to offer the lowest payments and maintain the highest level of customer service support. Low premiums are ensured due to non-commissioned agents who generate free instant quotes, accept payments and make amendments to auto policies at no cost whatsoever. Information and payment option on GoAuto Insurance web site is available to registered customers only. Otherwise, to get a list of locations or an instant quote once must provide additional information (zip code, name, email, etc.) by filling out a virtual form.

Goauto Insurance reviews and complaints

Goauto Insurance is ranked 86 out of 1246 in Insurance category

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Goauto Insurance Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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