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Summary of Goauto Insurance Customer Service Calls

327 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
01:25 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Goauto Insurance to Ask about:

Payments and Charges:

  • “Need to pay my bill”
  • “Bill”
  • “Make payment arrangements”

Cancellation:

  • “To cancel one of my policy”
  • “Insurance cancellation”
  • “About my policy being avoided being cancelled tonight”

Cards:

  • “I need new insurance card”

Account:

  • “Cause i cant login to my account”

Refund:

  • “Refund of money”

Other:

  • “Trying to see if I have road side assistance coverage on my car.”
  • “Roadside assistance (Battery needs jump)”
  • “Is my insurance due?”

About Goauto Insurance

Top 5 Goauto Insurance Services

Auto Insurance, Customer Care, Auto Claim

Top 5 Goauto Insurance Products

Website

Top 5 Dislikes about Goauto Insurance

Way they handle claims, Way they hadled the claim

Summary

GoAuto is an insurance company providing auto insurance policies with the headquarters based in Gretna, LA. The company claims to offer the lowest payments and maintain the highest level of customer service support. Low premiums are ensured due to non-commissioned agents who generate free instant quotes, accept payments and make amendments to auto policies at no cost whatsoever. Information and payment option on GoAuto Insurance web site is available to registered customers only. Otherwise, to get a list of locations or an instant quote once must provide additional information (zip code, name, email, etc.) by filling out a virtual form.

Goauto Insurance reviews and complaints

Goauto Insurance is ranked 83 out of 1132 in Insurance category

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Goauto Insurance Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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