Product: Goauto Insurance Customer Care Clear all filters (0 of 10 reviews match)
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Goauto Insurance - NO HELP/ SLOW, DON'T ANSWER THE PHONE

On 4/25 one of there clients backed into me, took two weeks for a call, now 8 days after pictures no call, called Baton Rouge any number you try jumps to a busy signal or automatic recording, nothing on line gets you any where's.
1.0
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Goauto Insurance Customer Care
#1257153
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Had been mailing payments to baton rouge office for months, then in april my check got sent back to me with a letter stating that they never recieved march payment. Thought of poor office staff that I dealt with in the beginning,and it was clear why my payment got...
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1.0
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Goauto Insurance Customer Care
#1249671
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My insurance will cancel tonight and I been trying to make a payment all day today ,but I have no help.On line is not an option for me ,because pass word is forgotten and the security question is not visible. Please, some one help me make this payment before 12...
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Betty Robinson Fairley

This is truly ridiculous trying to pay insurance on line why cant we pay by phone please make this more convenient for customers..if i dont pay before 12 my insurance will lap...

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Goauto Insurance Customer Care
#1178157
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Goauto Insurance - Bad costumers service

The lady in the office by wal mart have poor costumer service personality . Don’t want to help and don’t want to sale. No patience with the older people .
1.2
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Goauto Insurance Customer Care
#1162837
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Goauto Insurance - They suck ***

You call them for a week straight no answer all i wanted was my freaking windshield fixed its not your *** money
1.0
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Goauto Insurance Customer Care
#1147525
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Goauto Insurance - Very rude and unprofessional company

I've been with insurance company for over a year and have paid up for a year ! Every time I've spoken with go auto they've been very rude and unhelpful! Will be switching my insurance company don't waste your time with them !
1.2
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Goauto Insurance Customer Care
#1108034
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Goauto Insurance - POOR SERVICE

How is it i can not SPEAK to ANYONE to purchase insurane at 9p.m ..instead a recording tells me to vist the web...REALLYYY....guess i must call FLOW
1.0
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Goauto Insurance Customer Care
#1095582
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I need to pay a bill a bill because i been calling to pay it but no one answer the phone and i need to pay it today so can u help me so i can pay it so my insurance can go back on my truck so can yall put it back on taday once the payment is made and would i be able to...
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Goauto Insurance Customer Care
#1022530
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I've never in my life experienced horrible customer service like I have with GoAuto.I purchased a policy with them the beginning of this month, however the policy was cancelled the very next day. I'm very aware that there are fees and other expenses, but I know I...
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1.0
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Goauto Insurance Customer Care
#1014753
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Goauto Insurance Customer Care Review

Go auto is the worst insurance company I pray the will sink under..my agent Nicole skrintney and her supervisor both are no good .I been trying to reach that heffer for a whole month left her voice messages..the only reason she call today is because I ask to speak to her supervisor and she was just as bad..Mr.CEO.your Insurance sucks and more so the people that is working for so..
1.1
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Goauto Insurance Customer Care
#931961
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